Favorite Movie: Airplane!
How We Help You
Most companies ignore their online reviews or struggle to keep up.
We provide easy monitoring software, response services, and consulting so you can engage customers, improve service, and use feedback to grow sales.
Founded by customer insights company Shoppers’ View, we’ve harnessed 20+ years of customer experience expertise to simplify social media management and build your brand.
We handle every review with care by:
Responding quickly and addressing the reviewer by name.
Staying calm and objective, no matter what.
Keeping responses positive, professional, and concise.
Thanking the reviewer, because all feedback drives improvement.
WHO ARE WE
Meet Our Reputation Management Team
Jake Stroburg, Partner
Tony Abbo, Partner
Favorite Movie: The Godfather, Part II
Lindsey Dahl, Director of Operations
Favorite Show: The Office
Favorite Vacation: Trip to the Dead Sea
Dream Vacation: Iceland
Favorite Show: Band of Brothers
Favorite Musician: Jack White
Yanella, Team Lead
True Story: As a kid, I was on a dance TV show
Catherine, Team Lead
Favorite Holiday: Halloween
Austin, Team Lead
Dream Vacation: Tokyo
Melodie, Team Lead
Dream Vacation: Scotland and Romania
Randy, Team Lead
Favorite Show: Stranger Things
Helping brands streamline online reputation management with easy social review monitoring and done-for-you response services.