The Online Reputation Management Blog

We’re here to help you boost social media review scores, win loyal customers, and increase sales.

Everything You Need to Know About Voice Search (Local Business Guide)

With the popularity of digital voice assistants like Amazon’s Alexa, Apple’s Siri, Google Assistant, and Samsung’s Bixby, consumers all over the world are searching for products and services in a new way: with their voice. eMarketer estimates that in 2019, 111.8 million people in the US alone used voice search at least once a month, […]
Read More
multi-location social media strategy

How to Create a Successful Multi-Location Social Media Strategy

These days, customers are doing their due diligence before making a purchase or visiting a location. They’re spending time comparing products or businesses, reading reviews, and asking the opinions of friends. One of their go-to channels to consult? Social media. Consumers are turning to social media to find whatever it is they’re looking for—preferably in […]
Read More
customer loyalty graphic

How to Build a Loyal Customer Base With Review Management

Customers are the lifeblood of any business. Without them, it’ll be impossible to grow. Therefore, putting them at the top of your priority list is in your best interest. Of course, selling your products or services is essential to growth. But to sell, you must recognize the impact your customers have on your ability to […]
Read More
guide to google reviews

The Definitive Guide to Google Reviews

Any savvy business owner knows that reputation management is essential to growing. The role reviews play in reputation management is not one to overlook. According to the Spiegel Research Center (SRC), 95% of shoppers read reviews online before making a purchase. What’s more, the SRC also found that by displaying reviews, businesses can increase their […]
Read More
importance of reviews chart

The Importance of Responding to Reviews and How to Respond Effectively

Brands only have so much control over what’s said about them online. From reviews to social media posts, customers have several ways to share their experiences with a brand on a multiple of public forums. What customers say online can have a significant impact on a business. In fact, in a survey from BrightLocal, 76% […]
Read More

Ready to turn social reviews into sales?

Book a free demo with our team to get started.

(616) 447-0097
4690 Fulton St E STE #101B
Ada, MI 49301

Helping brands streamline online reputation management with easy social review monitoring and done-for-you response services.

Accredited By

Shoppers' View, Secret Shopper, Ada, MI