The Online Review Management Blog

Do you know what your customers are saying about your brand online? These days, customers have a public platform to sing your praises or express their disappointment in their experience with your brand. And you better believe customers are paying attention.  According to Nielson, 92% of people trust the recommendations and opinions of family and […]

How many times do you find yourself reading online reviews to make a purchase decision on which pair of running shoes to buy or what restaurant to visit when you’re in a new city?  Probably more often than you think. In fact, 97% of customers read reviews for local businesses to aid their shopping experience. […]