Services & Features

Managing Customer Feedback To Improve Your Brand

Whether you're looking to professionally connect with your customers online or ensure that you're staying on top of reviews as they happen across top social media platforms, we have you covered. Let Us Respond is in the business of not only monitoring your audience feedback online, but harnessing its power to streamline a quality relationship between customer and brand.

Review Monitoring Software

Response Management Services

Reputation Management

Review Monitoring Software

Leave no stone unturned with our enterprise-level review monitoring software. We take the guesswork out of finding what social media platforms are receiving customer reviews and where they're coming from.

Gone are the days of manually logging into each social media tool to check reviews and respond directly. With Let Us Respond, you get access to a team of experts, using sophisticated technology tools, dashboards, and reports to know when and how reviews are being generated.

Review Monitoring Software Dashboard
review monitoring software

Our review management team utilizes dynamic review monitoring software featuring:

1) Location-by-location Listings - Reviews across top social media networks and local business directories

2) Instant Notifications - Breakdowns of incoming reviews and customer content to be addressed

3) Platform Monitoring - Near real-time dashboards of total reviews, average review scores, distribution charts, and more

4) Response Management - Respond to reviews and conduct outreach surveys

5) Comprehensive Reports - What reviews exist, how they score against other reviews, and how well they're being addressed at any given point

Response Management Services

Response Management Software

Tracking and monitoring your social media reviews is half the battle when connecting the dots between customer feedback and brand. It's crucial to respond to all of your online reviews (both positive and negative) in a professional, customer-oriented manner. 

Armed with our unique review management software, Let Us Respond assigns a dedicated team to your company's business pages and locations. These trained review experts not only keep track of your reviews the moment they're generated but also strategize a tested, professional response.

Reputation Management

Your business reputation is on the line every time a customer makes a purchase. Let Us Respond takes the guesswork out of knowing how your customers feel and how to address their needs.

Since industry standards dictate that negative reviews be handled within 24 hours, it's crucial to have a team ready to address any customer issues. On your behalf, our online review management experts take a relationship-driven approach when responding to all positive and negative reviews. Our primary goal is to protect your reputation online, while engaging and emphasizing the one-on-one relationships you have within your market.

review software dashboard

Supported Review Directories & Platforms

Combining software with service, our team integrates with some of the leading social media and online review platforms across multiple industries.

Popular Integrations

Google My Business Icon

Google My Business

Facebook Icon

Facebook

Facebook Messenger Icon

Facebook Messenger

Yelp Icon

Yelp

TripAdvisor Logo

Trip Advisor

Twitter Icon

Twitter

Instagram Icon

Instagram

Google Play Icon

Play Store

Twilio Icon

Twilio

Restaurant and Eatery Integrations

Zomato Icon

Zomato

OpenTable Icon

OpenTable

Grubhub Icon

GrubHub

Foursquare Icon

Foursquare

Trip Advisor Icon

Beer Advocate

Twitter Icon

BonChef

Booktable Icon

Book a Table

dimmi Icon

Dimmi

Dineout Icon

Dineout

eazydiner Icon

Ezdiner

Indeed Icon

Indeed

Justdial Icon

Just Dial

RateBeer Icon

Rate Beer

thefork Icon

The Fork

Thuisbezorgd.nl Icon

Thuisbezorgd

True Local Icon

True Local

Yellow Pages Icon

Yellow Pages

Hotel & Hospitality Integrations

Expedia Icon

Expedia

Hotels.com Icon

Hotels.com

priceline.com Icon

Priceline

Booking.com Icon

Booking.com

App Store Logo

App Store

Cheaptickets Icon

Cheap Tickets

ebookers.com Icon

Ebookers

Hotwire Icon

Hotwire

Orbitz Icon

Orbitz

Travelocity Icon

Travelocity

wotif Icon

Wot If

Health & Wellness Integrations

Health Grades Icon

Health Grades

RateMDs Icon

RateMDs

Vitals Icon

Vitals

Zocdoc Icon

ZocDoc

Automotive Integrations

Cars.com Icon

Cars.com

Carfax Icon

CarFax

DealerRater Icon

DealerRater

edmunds icon

Edmunds

CarGurus Icon

Car Gurus

SureCritic Icon

Sure Critic

Banking Integrations

branchspot Icon

Branch Spot

My Banktracker Icon

My Bank Transfer

Real Estate & Property Management Integrations

Apartment Guide Icon

Apartment Guide

Apartments.com Icon

Apartments.com

Apartment Ratings Icon

Apartment Ratings

Book a Free Review Services Demo

See how our professional services and dynamically integrated software can help manage your reviews online. Book a free demo with our team today!

4690 Fulton St E STE #101B
Ada, MI 49301

Shoppers' View, Secret Shopper, Ada, MI