Services & Features

Managing Customer Feedback To Improve Your Brand

Whether you're looking to professionally connect with your customers online or ensure that you're staying on top of reviews as they happen across top social media platforms, we have you covered. Let Us Respond is in the business of not only monitoring your audience feedback online, but harnessing its power to streamline a quality relationship between customer and brand.

Review Monitoring Software

Leave no stone unturned with our enterprise-level review monitoring software. We take the guesswork out of finding what social media platforms are receiving customer reviews and where they're coming from.

Gone are the days of manually logging into each social media tool to check reviews and respond directly. With Let Us Respond, you get access to a team of experts, using sophisticated technology tools, dashboards, and reports to know when and how reviews are being generated.

Review Monitoring Software Dashboard
review monitoring software

Our review management team utilizes dynamic review monitoring software featuring:

1) Location-by-location Listings - Reviews across top social media networks and local business directories

2) Instant Notifications - Breakdowns of incoming reviews and customer content to be addressed

3) Platform Monitoring - Near real-time dashboards of total reviews, average review scores, distribution charts, and more

4) Response Management - Respond to reviews and conduct outreach surveys

5) Comprehensive Reports - What reviews exist, how they score against other reviews, and how well they're being addressed at any given point

Response Management Services

Response Management Software

Tracking and monitoring your social media reviews is half the battle when connecting the dots between customer feedback and brand. It's crucial to respond to all of your online reviews (both positive and negative) in a professional, customer-oriented manner. 

Armed with our unique review management software, Let Us Respond assigns a dedicated team to your company's business pages and locations. These trained review experts not only keep track of your reviews the moment they're generated but also strategize a tested, professional response.

Reputation Management

Your business reputation is on the line every time a customer makes a purchase. Let Us Respond takes the guesswork out of knowing how your customers feel and how to address their needs.

Since industry standards dictate that negative reviews be handled within 24 hours, it's crucial to have a team ready to address any customer issues. On your behalf, our online review management experts take a relationship-driven approach when responding to all positive and negative reviews. Our primary goal is to protect your reputation online, while engaging and emphasizing the one-on-one relationships you have within your market.

review software dashboard

Supported Review Platforms

Combining software with service, our team integrates with some of the leading social media and online review platforms across multiple industries.

Popular Integrations

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Google My Business

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Facebook

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Facebook Messenger

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Yelp

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Trip Advisor

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Twitter

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Instagram

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Play Store

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Twilio

Restaurant and Eatery Integrations

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Zomato

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OpenTable

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GrubHub

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Foursquare

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Beer Advocate

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BonChef

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Book a Table

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Dimmi

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Dineout

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Ezdiner

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Indeed

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Just Dial

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Rate Beer

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The Fork

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Thuisbezorgd

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True Local

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Yellow Pages

Hotel & Hospitality Integrations

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Expedia

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Hotels.com

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Priceline

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Booking.com

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App Store

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Cheap Tickets

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Ebookers

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Hotwire

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Orbitz

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Travelocity

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Wot If

Health & Wellness Integrations

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Health Grades

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RateMDs

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Vitals

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ZocDoc

Automotive Integrations

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Cars.com

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CarFax

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DealerRater

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Edmunds

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Car Gurus

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Sure Critic

Banking Integrations

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Branch Spot

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My Bank Transfer

Real Estate & Property Management Integrations

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Apartment Guide

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Apartments.com

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Apartment Ratings

Book a Free Review Services Demo

See how our professional services and dynamically integrated software can help manage your reviews online. Book a free demo with our team today!