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The Importance of Responding to Reviews and How to Respond Effectively

December 19, 2019 by letusrespond

Brands only have so much control over what’s said about them online. From reviews to social media posts, customers have several ways to share their experiences with a brand on a multiple of public forums. What customers say online can have a significant impact on a business. In fact, in a survey from BrightLocal, 76% […]

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