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Google Reviews

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Why Review Response Management Matters In Retail & Grocery

November 17, 2021 by letusrespond

Local retail and grocery stores have long had a local advantage. In the past, nearby customers were guaranteed to shop at their locations—regardless of their online presence or reviews. Proximity was king. However, relying on local customers unconditionally is no longer a reliable business model. Local choices are growing in many areas, the COVID-19 pandemic […]

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What You Need to Know About Review Management and Reputation Management

June 19, 2020 by letusrespond

Maintaining your online image is a full-time job. Keeping up with user comments, reviews, and messages—especially if you have multiple profiles to manage—can be exhausting. Yet, it’s necessary to know what people are saying about your business. In fact, according to a report from Edelman, when researching a new product or service online, 64% of […]

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The Definitive Guide to Google Reviews

January 9, 2020 by letusrespond

Any savvy business owner knows that reputation management is essential to growing. The role reviews play in reputation management is not one to overlook. According to the Spiegel Research Center (SRC), 95% of shoppers read reviews online before making a purchase. What’s more, the SRC also found that by displaying reviews, businesses can increase their […]

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