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why retail grocery review response management

Why Review Response Management Matters In Retail & Grocery

November 17, 2021 by letusrespond

Local retail and grocery stores have long had a local advantage. In the past, nearby customers were guaranteed to shop at their locations—regardless of their online presence or reviews. Proximity was king. However, relying on local customers unconditionally is no longer a reliable business model. Local choices are growing in many areas, the COVID-19 pandemic […]

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